Privacy Policy

Privacy Policy for FreePress

1. Introduction

FreePress (“we”, “our”, “the Platform”) is a media and news organization based in the Republic of Ghana and owned by Tommark Advertising Services Limited. We are committed to protecting your personal data and respecting your privacy in accordance with the Ghana Data Protection Act, 2012 (Act 843) and international privacy best practices.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you access our website, mobile platforms, social media channels, and related services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.

If you do not agree with this policy, please discontinue the use of our Services.

2. Information We Collect

We collect various types of information to provide and improve our Services.

2.1 Personal Data

Personal data refers to information that can identify you as an individual, including:

  • Full name
  • Email address
  • Phone number
  • Residential or mailing address
  • User account details
  • Payment or billing information (where applicable)
  • Any information you voluntarily provide through forms, subscriptions, or surveys

2.2 Non-Personal Data

This includes:

  • Browser type and version
  • Device type
  • IP address
  • Pages viewed and interaction data
  • Referring website
  • Log files and system usage details

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve user experience
  • Analyze traffic
  • Personalize content and advertisements

Users may adjust browser settings to refuse cookies; however, this may affect certain functionalities.

2.4 User-Generated Content

Any content you willingly submit—such as comments, reviews, photos, or feedback—may be collected and publicly displayed depending on platform settings.

3. How We Use Your Information

We use personal and non-personal data to:

  • Provide and operate our media and news services
  • Personalize content, recommendations, and advertisements
  • Improve website functionality and user experience
  • Communicate updates, newsletters, and promotional messages
  • Process subscription or advertising transactions
  • Conduct analytics and research
  • Respond to inquiries, complaints, and support requests
  • Comply with legal obligations

4. Legal Basis for Processing

Under Act 843, we process your data based on:

  • Consent (e.g., newsletter subscriptions)
  • Performance of a contract (e.g., paid services or advertising agreements)
  • Legitimate interest (e.g., analytics, fraud prevention, platform security)
  • Compliance with legal obligations
  • Protection of vital interests

5. Data Sharing and Disclosure

We may share information with:

5.1 Third-Party Service Providers

  • Website hosting providers
  • Email and communication services
  • Payment processors
  • Analytics providers (e.g., Google Analytics)
  • Advertising and marketing partners

5.2 Legal and Regulatory Authorities

We may disclose information where required to:

  • Respond to lawful requests
  • Protect our rights and property
  • Prevent fraud or criminal activity

5.3 Business Transfers

If FreePress or Tommark Advertising Services Limited undergoes a merger, acquisition, or asset sale, user data may be part of the transferred assets.

We do not sell users’ personal data.

6. Data Storage and Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Encryption
  • Access controls
  • Secure servers
  • Regular security audits

Data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

However, no online system is completely secure, and we cannot guarantee absolute protection.

7. International Data Transfers

Some third-party service providers may be located outside Ghana. In such cases, we ensure:

  • Adequate data protection safeguards
  • Compliance with Act 843 regarding cross-border transfers

8. Your Rights Under Ghanaian Law (Act 843)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing for marketing or other purposes
  • Withdraw consent at any time
  • File a complaint with the Ghana Data Protection Commission

To exercise these rights, contact us via the details below.

9. Cookies and Tracking Technologies

We use:

  • Essential cookies (platform functionality)
  • Performance cookies (analytics)
  • Advertising cookies (personalized ads)

You can manage cookie preferences through your browser settings.

10. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from minors. If such information is accidentally collected, we will delete it promptly upon notification.

11. Links to Third-Party Sites

Our Services may contain links to external websites.
We are not responsible for the content, privacy practices, or security of third-party platforms. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
When changes are made, the “Last Updated” date will be revised. Continued use of our Services after changes indicates acceptance of the updated policy.

13. Contact Information

For questions, concerns, or data requests, contact us at:

Tommark Advertising Services Limited / FreePress Ghana

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